Monday, October 15, 2007

Role of Online CRM in Sales and Marketing

You have probably heard this a million times before that Online CRM can work wonders for the sales and marketing department of your company. But how does it do this is a question very few people manage to answer. Sales force automation is what it is called and effectively you are automating your complete sales and marketing team.


An online CRM has such an easy to use interface that within minutes a sales executive can view and manage existing as well as new leads, update team as well as individual pipelines with a single click, export or print your spreadsheets with a click etc. Now these are tasks that might have occupied a lot of your time and manpower in the past.


Marketing automation


The number one thing that an online CRM tool does is that it integrates your sales and marketing team at the core. This makes it easy for both the teams to function singularly as well as in tandem.


A CRM tool has a list of specialized marketing screens and dashboards which can be used by operational as well as managerial staff and also third party telemarketing agencies.

9 comments:

GAME2P.COM said...

Great blog, hope to see more soon, cya

Adam said...

Automation can be a many headed beast. It is well worth the time to think through the full customer relationship cycle. The more concrete milestones you can identify in the process, the easier it will be to automate.

--

Adam Halpern

CRM Business Consultant
www.SalesNexus.com
713.936.2410 (Direct)
800.862.0134 x106

Kevin Beamer said...

CRM system is very important on sales to monitor the potential clients in the future. In addition, since we're living in a techie world, social media sites become a gateway used by many businesses today for networking. With that, some companies hire contractor leads services in order to widen their networking and find more potential clients.

Sonia said...

CRM plays great role for improving a business' services. Through storing info, you can track the history of a certain account. In a call center, building relationship is one of the important elements. Good communication skills are the best weapons for maintaining good relationship between clients and customers.

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பாரதிராஜா பாண்டியன் said...

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Unknown said...

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Syed Muntazir Mehdi said...
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